Making IT Autonomous

We are a TechTech company

- Leveraging Tech for IT to smarten it

Dhata Tech is a technology automation company to provide future-ready solutions to help organizations automate their business processes & optimize their operations. We harness the power of AI/ ML to drive innovation and efficiency in IT Operations.

We also provide AI-powered analytics and insights to help organizations make better-informed decisions. Our predictive analytics solutions help organizations identify patterns and trends in data, enabling them to make proactive decisions and stay ahead of the competition.

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Your journey to make IT Autonomous

We leverage the power of Artificial Intelligence/ Machine Learning to smarten IT Operations (AIOps) - We use Tech for Tech (IT).

We capture the data coming from various monitoring/ observability tools across all IT assets including Applications, Infrastructure, Databases, Cloud, and Networks to identify patterns and anomalies with the help of an AI Engine leading to predicting the incidents before they happen. The objective is to prevent the incidents from occurring or auto-resolve. If incidents happen, then the analytics helps in detecting the root cause in a shorter time, thus leading to faster resolution. The benefits include enhancing the performance of IT Operations, while drastically reducing costs and risks, and leading to a more agile and responsive IT environment.

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Enhance Customer Experience

- Contact Center Automation

Dhata Tech has partnered with Engagely to provide Contact Center Automation solutions, leading to enhanced customer experience for the organizations.

Contact center automation include solutions such as chatbots, virtual assistants, speech recognition, natural language processing (NLP), predictive analytics, and automated routing and prioritization to improve the efficiency and effectiveness of customer support operations, reduce costs, and enhance the overall customer experience.

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Improve Financial Health

- Collecting receivables early through Automation

We provide cutting-edge receivables collection automation solutions designed to help businesses streamline their collections processes, improve their cash flow, and enhance financial health.

Traditionally, the process of collecting outstanding debts or payments from customers has been a manual and time-consuming task, requiring significant resources and efforts from businesses. However, with the advent of automation technology, this process can now be automated, saving time and resources and improving efficiency.

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Smarten your Cloud journey with us

We attempt to simplify the complexity existing in Technology for business by bringing in automation in your Cloud journey by leveraging technologies like Artificial Intelligence & Analytics.

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